Did a staff member acknowledge or greet you when you entered?
                        
                        
                            Immediately! They gave me a friendly greeting as soon as I walked in
                        
                        
                            Were you able to relax during your appointment?
                        
                        
                            Yes, I was completely at ease
                        
                        
                            Does this provider have helpful information available online?
                        
                        
                            Yes, they have a great website and are present in many online directories
                        
                        
                            Were the restrooms clean at this provider's office?
                        
                        
                            Yes, I could tell they were cleaned regularly
                        
                        
                            Did you have to wait long after you arrived for your appointment?
                        
                        
                            No, they were ready for me right after I arrived.