Did this provider ever take personal phone calls while in the appointment room with you?
                        
                        
                            He/she would never do that! Their full attention is always on me.
                        
                        
                            Did you feel safe in this provider's care?
                        
                        
                            Absolutely! I knew I was being cared for by an expert!
                        
                        
                            Has this provider ever cancelled your appointment on you last minute?
                        
                        
                            No, they didn't cancel on me last minute
                        
                        
                            Was this veterinarian friendly to your pet?
                        
                        
                            Yes, my pet seemed to really like him/her
                        
                        
                            Did you have to wait long after you arrived for your appointment?
                        
                        
                            No, they were ready for me right after I arrived.