All Creatures Veterinary

All Creatures Veterinary
All Creatures Veterinary 5747 Hedgesville Road Hedgesville, WV 25427
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Consumer Feedback

(9 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Our 25+ dear family horse may be old but he still has a lot of spunk in him and after he started showing symptoms that weren't normal, I called Dr. Townsend. He picked up on the 1st or 2nd ring and was out of town at the time. When I explained the symptoms to him, he knew right away what it was and suggested that I get him to Valley Equine in Ranson, WV. Turns out he had blockage in his esophagus from feed. After it was dislodged, he was his old self again. We were ready to put him down if necessary due to his age, but with Dr. Townsend's knowledge, it saved him and he is out grazing in the field with his buddies kicking up his heels again. Thank you Dr. Townsend, you are the best!!
by Cindy Smith xxx.xxx.211.212
September 28, 2015
Were the waiting room chairs comfortable while waiting for your pet?
Yes
Would you recommend this provider to others?
I Already Have
Did you feel like this provider's office was sufficiently staffed?
Yes
Was the music playing while you waited or during your visit pleasant to you?
Somewhat
Did the waiting room furniture appear to be clean?
Yes
by Anonymous xxx.xxx.71.65
June 02, 2014
Were the waiting room chairs comfortable while waiting for your pet?
Yes
Would you recommend this provider to others?
Yes
Did this provider take time with you at your appointment?
Yes
Does the provider's staff try to accomodate your schedule when booking appointments
Somewhat
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
by Anonymous xxx.xxx.41.35
April 02, 2014
I was in awe at the level of service I received. They completely surpassed all my expectations and I will absolutely be going back. They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me. One thing I did enjoy was the waiting room chairs. They were comfortable and I didn't mind waiting in them for the appointment. The examining rooms at their office were clean and free of odor. I can tell they really strive to keep their office looking and smelling nice. They always dress so professionally here, the entire staff obviously makes an effort to look their best and maintain a very professional appearance.
by Elizabeth xxx.xxx.134.223
December 27, 2013
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Does this provider promptly return your phone calls?
Yes
Was it easy to find parking at this provider's office?
Not really, but I found a spot
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
by Anonymous xxx.xxx.27.89
April 01, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.106.208
August 12, 2012
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Was this veterinarian friendly?
Extremely Friendly
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous
November 29, 2011
They were ready to see me when I showed up for my appointment. I never had to wait for them to show up. I didn't wait long at all. My appointment started on time, and the wait was much shorter than other offices I have been to. They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else. They were very polite and helpful and made sure that I had everything I needed. very nice
by Anonymous
November 17, 2011
Did the veterinarian allow you to stay with your pet at all times?
Yes
Are you going to visit this provider again?
Without a doubt!
Was it easy to make an appointment with this provider?
Yes
by Anonymous
September 11, 2011
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