Did this provider promise services he/she couldn't provide?
                        
                        
                            Not at all! They exceeded my expectations
                        
                        
                            Has this veterinarian ever misdiagnosed your pet?
                        
                        
                            No, I have complete faith in their care.
                        
                        
                            Did this provider ever postpone your appointment?
                        
                        
                            Not at all! They always try to get me in as soon as possible