Banner Good Samaritan Rehabilitation Institute

Banner Good Samaritan Rehabilitation Institute
Banner Good Samaritan Rehabilitation Institute 1012 East Willetta Street Phoenix, AZ 85006
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Consumer Feedback

(2 Reviews)
Service
4 star average for Service
Environment
2.5 star average for Environment
Expertise
5 star average for Expertise
Recommended
2 star average for Recommended
Dumpy, dingy place. Equipment standing in hallways. Dreary atmosphere. Chair was propped against exterior door to keep it closed. Didn't seem like they had enough staff. Rehab specialists and nurses seemed good, but lower level staff were unclear on how to move a patient. Messages from Case Mgr didn't get to right family member.

This review is based on first impression when visiting a friend. All I can say is this was such a horribly dreary place that made me feel very sad. There are no pictures, paint color is an institutional beige, equipment is strewn about in hallways. Lower level staff didn't seem cheerful nor enthusiastic.
by Me xxx.xxx.176.108
July 10, 2013
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Was it easy to find parking at this provider's office?
No, I had to look for a parking spot for a long time
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Does this provider use current and safe equipment?
Yes
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
by Anonymous
April 11, 2011
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