Does this provider remember you by name?
                        
                        
                            Sometimes, but not always
                        
                        
                            Are you confident that this provider will continue working with you until a solution is reached?
                        
                        
                            Yes, I know I can count on them to find a solution
                        
                        
                            Was this veterinarian gentle when caring for your pet?
                        
                        
                            Yes, they always demonstrate care and compassion
                        
                        
                            Did this provider ever take personal phone calls while in the appointment room with you?
                        
                        
                            No, they've never taken personal calls with me
                        
                        
                            Does this provider have helpful information available online?
                        
                        
                            No, just a basic listings page