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Shear D'Lite

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Shear D'Lite
Shear D'Lite
(18 Reviews)
> Get Phone Number & Directions
45 North Main Street Cedar City, UT 84720
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Consumer Feedback

(18 Reviews)
Service
4 star average for Service
Environment
3.5 star average for Environment
Expertise
3 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
I have been going to Shear D'Lite for the past 11 years. I find them to be a top notch salon in every way. I have NEVER COME away disappointed with my cut, color, eye brow wax and various other services they offer. The staff is friendly and SO UP TO DATE on their knowledge of style, color, cuts, and everything to make you come away looking beautiful. Everywhere I go I have someone ask me "Who does your hair" because they love the style and color. Shear D'Lite is a fantastic full service salon!!!!
by Linda Chipman xxx.xxx.95.123
October 08, 2015
A post about Shear D’lite, and Emily Spencer.
At the top of the year, I got a Brazilian blow out. It worked great! My hair was soft and straight, I loved it! I decided this winter to do it again, cause well, who doesn’t love soft happy hair? Right? Well, I went through my options (sadly the girl who had done it before, was not yet set up in her new location to do it again.. Drat..), and found a promotion by one, Emily Spencer. Great deal really, $65! Seriously, if you know this treatment, pricey! Anyways, I set up an appointment with Emily. I go in, we chat (as most do during hair treatments) and she did something I was not expecting. An extra step. Now, the first time I got this treatment done, Danielle (first girl), straightened my hair and told me “Do not get your hair wet for 24 hours. It will wash the product out.” I adhered. Glorious hair followed.
BUT, when Emily did it, after she straightened my hair, she then rinsed it, and blow dried it, stating that this is how the company teaches you to do it. Ok, she’s the professional, I went with it. Now, after the first wash of my hair, it was curly.. And sadly not just curly, but fluffy and frizzy, basically my hair was back to its natural state.
Now I will point out that I used the same shampoo and conditioner, this time, that I did last time. I even told this to Emily. We decided to try the sample Brazilian blowout shampoo and conditioner to see if that would make my hair nice again. Didn’t work. I even left the conditioner in my hair, overnight as Emily instructed. Didn’t work. We then talked about her doing my hair again, and skipping the rinse/blowdrying step. Well, I didn’t want to have to pay again, cause, well, expensive and I had budgeted $65 for this treatment..
I have had multiple text conversations with Emily. And I believed myself to be nice, and trying to find a compromise. But I stopped hearing from her. So I decided to call the salon and speak to an owner or something. Just to see what could be done, they called me hostile, they said they would not want me in there again, and I basically felt like dirt.. They treated me rudely and I felt ganged up on. I tried many different compromises and heard nothing back from Emily. So my thought process was talk to someone else.. This is my last step. They refuse to refund me, they refuse to redo my hair (I in all honesty don’t even want them to do it again, cause of how bad I was treated.) So yeah, this is basically a post about the rude people (not all of them I’m sure. I bet there are some nice ones there), Emily Spencer and the owner Teresa, who cares not one bit about helping people, when they are the ones who messed up. I am publicly striking Shear D’lite. They should own up to their mistakes, and actually make a freaking effort! So there ladies. Have fun with this one!
1 star = too many stars..
by Now I have bad hair.. xxx.xxx.176.34
January 06, 2015
I think it's what you should expect from a small town salon. I find it to be a little intimidating, and the decor is pretty overwhelming but Bobbie always does a good job. A little rough but she's also fast and cheap. Not super chatty but I like that.
by Anonymous xxx.xxx.92.254
December 11, 2014
Were you able to relax during your appointment?
Yes
by Anonymous xxx.xxx.128.23
August 19, 2013
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
by Anonymous xxx.xxx.101.46
March 07, 2013
Did this provider wear an obnoxious cologne?
Yes, it was almost unbearable
Were you able to get all of your questions answered while you were at this salon?
None of my questions were answered
Did this provider use excessive foul language?
Definitely! I was shocked and horrified!
Were the restrooms clean at this provider's office?
No, they were disgusting
Was this provider's staff friendly?
No, they were rude
by Elizabeth xxx.xxx.38.81
February 07, 2013
Was this provider's office clean?
No, I didn't feel comfortable at all
Did the stylist spend extra time washing your hair?
The stylist quickly washed my hair, but she/he didn't go above and beyond.
Was it easy to find parking at this provider's office?
Not really, but I found a spot
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did you spend a lot of time in the waiting area at this salon?
The wait wasn't terrible, but it wasn't the best
by Anonymous xxx.xxx.250.108
October 01, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.134.155
May 20, 2012
Amazing! Since my husband & our little family live in California we don't get to visit as much, but everytime we are in town they are availible to help us with our hairy needs! My husband loves their prices, my youngest daughter loves their decor & candy while getting her hair cut & styled, and I love all the hospitality & concerned with how exactly I want my hair. I suggest to fellow classmates that may pass through to experience this wonderful salon & boutique!
by Natisha LeValley xxx.xxx.11.159
May 09, 2012
Great atmosphere! Great style!
by byumomof7 xxx.xxx.128.35
January 27, 2012
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Map and Directions
45 North Main Street, Cedar City, UT 84720