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Williamsbridge Manor Nursing Home

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Williamsbridge Manor Nursing Home
Williamsbridge Manor Nursing Home
(10 Reviews)
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1540 Tomlinson Ave Bronx, NY 10461
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Consumer Feedback

(10 Reviews)
Service
3.5 star average for Service
Environment
3.5 star average for Environment
Expertise
3 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Value
2 star average for Value
Terrible place! My father was there last January when it was freezing outside, I went to visit and his room was freezing and they only gave him a thin blanket to keep warm. When I went to find out about the heat they said that the broiler was broken and gave me another thin blanket.
Miraculously five minutes later the heat came on.
Men that work there just come in without knocking in a very intimidating manner.
And we were lied to numerous times when we called to find out when Medicare would stop paying, we were told the wrong date each time and when we called to confer that we were picking him up on the his last day we were told by the social worker that she was just about to call me because stopped paying three days before. REALLY!
by Yoli xxx.xxx.70.96
February 04, 2015
Does this provider promptly return your phone calls?
Yes
Does this provider use current and safe equipment?
Yes
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by anthony previtera xxx.xxx.232.2
March 10, 2013
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Did this provider seem up-to-date with the current advancements in their field?
They seemed to know enough
Did the staff make you feel uncomfortable when you called with questions or concerns?
Somewhat, they should have been more polite
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by Anonymous xxx.xxx.158.21
September 28, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Sure
by Meebo xxx.xxx.184.98
April 27, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.151.193
April 26, 2012
I don't feel like I can count on them to work with me until they find a solution for my situation. They always seem like they're going to give up on me. They barely had any magazines to choose from, and the ones that were available weren't very interesting. This provider has no helpful information available online, apart from their address and phone number. They just have a basic listings page. They seemed like they were extremely irritated to be at work, and that they couldn't wait for me to leave. They didn't seem to want to help anyone.
by Taylor
October 31, 2011
Does this provider remember you by name?
Sometimes, but not always
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Is this provider willing to pursue advice from other providers when necessary?
Not really, they discouraged any sort of outside advice
Does this provider welcome questions?
Not really. I felt like an annoyance when I asked a question
by Anonymous
October 04, 2011
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Was it clear that this provider takes pride in the appearance of his/her office?
Not really, it wasn't very clean
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did you experience unnecessary pain during your visit?
Yes, I wasn't comfortable at all
Does this provider adhere to the customer is always right policy?
No, it is their way or the highway
by Anonymous
July 15, 2011
Is this business in a safe neighborhood?
Kind of, I didn't feel completely safe
Does this provider offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
Is this provider willing to pursue advice from other providers when necessary?
No, and they didn't want me to seek anyone else's opinion
by Anonymous
July 05, 2011
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this provider leave you unattended for an extended period of time?
Yes, I was left alone too long
Was this provider's office easy to locate?
I got lost, but eventually found it
Did you experience unnecessary pain during your visit?
Yes, I wasn't comfortable at all
Did you feel like this provider's office was understaffed?
Somewhat, they could've used more help
by Anonymous
March 03, 2011
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Map and Directions
1540 Tomlinson Ave, Bronx, NY 10461