Wexford House Nursing Center

Wexford House Nursing Center
Wexford House Nursing Center 9850 Old Perry Hwy Wexford, PA 15090
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Consumer Feedback

(8 Reviews)
Service
2.5 star average for Service
Environment
2.5 star average for Environment
Expertise
3 star average for Expertise
Staff
4.5 star average for Staff
Recommended
3.5 star average for Recommended
I wouldn't even give it one star
by judy smith xxx.xxx.239.107
January 01, 2016
They get one star only because they won't accept the review without one. This place has gone downhill in the past 3 years. They are grossly understaffed, therefore the residents cannot get the attention and care they need and pay for. Last week I saw a resident in the hallway with nothing but a shirt and a Depends on. This is dignity? Clothes and personal items disappear, the staff talks about the residents in front of them, its deplorable. Residents do not get bathed often enough. They just got done remodeling and the lobby looks amazing, but don't be fooled by that, they got rid of a lot of staff to save money, I assume.
by DMP xxx.xxx.33.216
July 29, 2015
Did the staff at this senior care facility use excessive foul language?
Not at all! They are always respectful and courteous!
Was this senior care facility clean?
It was satisfactory
Was this senior care facility's staff friendly?
Yes, they went above and beyond
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Did the staff at this senior care facility seem up-to-date with the current advancements in their field?
Yes
by RWRN xxx.xxx.136.1
May 22, 2014
Does the provider's staff maintain a professional appearance?
Mostly yes
by Anonymous xxx.xxx.215.63
March 22, 2014
Staff is burned out and rude. They know nothing about their patients. Patients are frequently yelled at or ignored. They are defensive to visitors and act like we're intruding, won't answer questions as if it's none of our business how our loved ones are doing, if they ate, etc. The place is filthy and smells like bodily waste since the bed pans and diapers are not changed. Patients are left in their rooms and drugged. Please beware, they are the opposite of what their website claims to be.
by worried xxx.xxx.39.115
July 17, 2013
by Anonymous xxx.xxx.197.54
March 03, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
I got lost, but eventually found it
by Erin xxx.xxx.183.21
September 07, 2012
Was it clear that this provider takes pride in the appearance of his/her office?
No, I don't think they've ever cleaned it
Did this provider ever dismiss your concerns as unimportant?
Yes, they said I was overreacting, and I knew I wasn't
How would you compare this provider to others in his/her field that you have visited?
Not the worst, but certainly not the best
Were the restrooms well-stocked at this provider's office?
Sometimes, but most of the time they aren't
by Anonymous
March 29, 2011
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