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The Manor

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The Manor
The Manor
(9 Reviews)
689 W Main St Freehold, NJ 07728
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Consumer Feedback

(9 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
3.5 star average for Recommended
The location to Centra State is ideal in terms if keeping your own physicians. The facility is clean enough and the great room is well maintained. When it comes to care and treatment....not what you would hope for. The doctors and therapists that come ARE actually wonderful and professional. You will have to request to be seen by a doctor or therapist if it is a weekend. Otherwise you are to sit in your cell, I mean room until Monday. The workers, aides and nurses are abrasive, lack empathy and are down right rude with attitude. The visiting hours are strict, and guests are told that it's lights out by 8 pm. The facility has a prison like feel. 3 strict meals a day, no walking unless you have a written order to walk, lights out, evening meds by 8. We requested our loved one have a shower, we were told that only happens on Tuesdays, no sooner, no later. Incompetence in handling concerns was alarming. The rooms are tiny, not smal, TINY. I strongly suggest looking elsewhere. The facility tries to rest on it's high ratings from the state...I don't understand how they are so highly rated, they do not deserve it.
by Zqx511 xxx.xxx.23.243
March 18, 2015
The Nursing and Housekeeping staff here is excellent! However, the rooms while clean are too small and 2 patients are crowded.

The billing system is very unprofessional...they send you a letter with a copy of an eob from your insurance company, and an envelope. No patient ID #, or anything you can tear/cut of and return with your payment while keeping the remaining part! If you done enclose your payment with an identifying letterhead, you have no real receipt, except your cancelled check, which bank's don't send you anymore. My suggestion to the Manor...Get Quick Books and a good bookkeeper!
by Family Member of patient xxx.xxx.123.2
November 04, 2013
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous xxx.xxx.3.76
May 26, 2013
People in the Rehab department are a bit prejudice toward a certain people, I didn't feel like they cared for or attended to my relative as well as they did for other patients there when I visited.
by Anonymous xxx.xxx.117.187
February 24, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.101.218
July 05, 2012
My wife spent 26 days at the Manor. The treatment by the staff, from the cleaning ladies to the head nurse was wonderful. Everyone was very attentive. I wish to especially commend the physical therapists who went out of their way to help and did a fantastic job. I highly recommend the manor
by Richard Novick
January 27, 2012
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous
January 25, 2012
Worse experience ever. Patient was over medicated. Others were ignored and mishandled. Call bell respond time was far too long. Patient was not monitored properly. Very neglectful with special dietary needs and allergies. I can go on and on. I am just happy to be gone.
by Shocked
January 01, 2012
They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. One thing I noticed about their office was how absolutely fantastic it smelled. They must clean or sanitize all the time. They were easy to reach in an emergency. When I called they answered right away and I was so relieved to hear a friendly voice.
by Russ
December 08, 2011
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Map and Directions
689 W Main St, Freehold, NJ 07728