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Sutton Hill Center

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Sutton Hill Center
Sutton Hill Center
(16 Reviews)
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1801 Turnpike St North Andover, MA 01845
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Consumer Feedback

(16 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Would you refer a friend or family member to this senior care facility?
Maybe, I'm not sure if I loved them that much.
Was this senior care facility easy to locate?
Absolutely! It couldn't have been easier!
Did this senior care facility use current and safe equipment?
Yes
Was this senior care facility's staff friendly?
Yes
Does the provider's staff try to be helpful?
Mostly
by Anonymous xxx.xxx.47.243
August 05, 2014
Would you recommend this senior care facility to others?
Yes
Did this senior care facility prominently display their credentials or business license?
Yes
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
They would never do that! Their full attention is always on me.
Was this senior care facility's staff friendly?
Yes, they went above and beyond
Was it easy to find parking at this senior care facility?
Yes, it was convenient
by Anonymous xxx.xxx.223.95
July 22, 2014
Did this provider seem up-to-date with the current advancements in their field?
They seemed to know enough
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous xxx.xxx.60.223
August 22, 2013
Would you refer this provider to a family or friend?
Yes
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Does this provider remember you and your circumstances at every appointment?
Yes
Does this provider welcome questions?
Yes, they don't mind answering my questions
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by Anonymous xxx.xxx.124.241
June 21, 2013
Did this provider seem up-to-date with the current advancements in their field?
Yes
Does this provider offer any coupons, discounts or promotions?
Yes
Does this provider welcome questions?
Not really. I felt like an annoyance when I asked a question
Are you going to visit this provider again?
If I need to, I'll return
by Anonymous xxx.xxx.19.151
May 29, 2013
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous xxx.xxx.58.137
May 29, 2013
Would you recommend this nursing home to others?
No
by Anonymous xxx.xxx.184.13
February 12, 2013
Does this provider offer flexible appointment times?
Yes
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Did you feel safe in this provider's care?
Yes
by Anonymous xxx.xxx.42.223
January 02, 2013
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.108.164
December 24, 2012
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Sure
by dee xxx.xxx.42.223
September 05, 2012
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Map and Directions
1801 Turnpike St, North Andover, MA 01845