Saint Francis Home

Saint Francis Home
Saint Francis Home 33 Everett St Fond Du Lac, WI 54935
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Consumer Feedback

(8 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
3 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
They do not provide medicine as scheduled by physician; water was to be provided to rinse mouth following medication to prevent thrush (mough disease) and was never provided without my asking for it.; a sleeping chai collapsed while I was in it, dropping me 2 1/2 to 3' onto the floor. Three individuals had to respond to remove the defective chair and not one of them asked if I'd been injured in the fall or if I was okay. They misplaced a cuff for my ice machine and refused to replace it. When I first arrived at the facility following a total knee replacement, I asked when PT would be started and was told I could do it on my own.
by jgk xxx.xxx.102.51
January 22, 2015
Did this senior care facility prominently display their credentials or business license?
Definitely! I saw it as soon as I walked in!
Was this senior care facility easy to locate?
Absolutely! It couldn't have been easier!
Was this senior care facility's staff friendly?
Yes, they went above and beyond
Did the staff at this senior care facility use excessive foul language?
Not at all! They are always respectful and courteous!
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
by Anonymous xxx.xxx.236.182
May 27, 2014
My mother lives here now. My grandpa stayed here. I had a best friends mother who stayed here and his entire family raves about St. Francis as I do. BY FAR, the warmest, most professional, wonderful environment to live and visit as well. A very kind, professional and helpful staff. I've seen other nursing homes, this is a total HOME FEEL. The others feel like hospitals comparably.
by One who has a mother there xxx.xxx.147.85
August 11, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.16.11
April 09, 2012
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Was this provider's office too loud?
No, it wasn't too loud
Was this provider's staff friendly?
Yes
by Anonymous
February 23, 2012
Does this provider treat every client equally?
Yes, they don't show favoritism
Are you confident that this provider will continue working with you until a solution is reached?
Not really, sometimes I worry they're going to stop trying to help me
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
by Anonymous
February 11, 2012
Was the waiting area spacious?
Yes, extremely spacious
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
by Anonymous
January 30, 2012
Was this provider's office too loud?
No, it wasn't too loud
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by Anonymous
November 14, 2011
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