Riverside Convalescent Center--Hampton

Riverside Convalescent Center--Hampton
Riverside Convalescent Center--Hampton 414 Algonquin Rd Hampton, VA 23661
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Consumer Feedback

(8 Reviews)
Service
2.5 star average for Service
Environment
3.5 star average for Environment
Expertise
4 star average for Expertise
Staff
2.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
2 star average for Value
This establishment need to hire people who want to work. The employees do little as possible for the patients and have no personality at all for those they serve. The food served is ridiculous and the service to patients are even worst.
by Anonymous xxx.xxx.29.79
April 27, 2015
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Was it easy to find parking at this senior care facility?
Yes, it was convenient
Was this senior care facility's staff friendly?
Yes
Would you refer a friend or family member to this senior care facility?
Yes
Did this provider take time with you at your appointment?
Yes
by Anonymous xxx.xxx.33.20
August 20, 2014
Was this senior care facility easy to locate?
Absolutely! It couldn't have been easier!
Would you refer a friend or family member to this senior care facility?
Yes
Did the staff at this senior care facility seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
Yes! They took a personal call right in front of me. I found it to be incredibly rude.
Was this senior care facility's staff friendly?
Yes
by Anonymous xxx.xxx.150.64
April 21, 2014
by Anonymous xxx.xxx.160.119
June 14, 2013
Did this provider rush your appointment?
Yes, I felt like an annoyance!
Would you recommend this nursing home to others?
No
Was it easy to make an appointment with this provider?
Practically Impossible
Was this provider's staff friendly?
Not Really
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
by Charlene xxx.xxx.254.236
January 15, 2013
Did this provider seem well-trained and experienced?
Not really, I was hoping for someone with more experience
Were you able to get answers to simple questions from this provider without scheduling an appointment?
No, this provider rarely answers questions over the phone
Does this provider maintain a professional appearance?
Somewhat, I wasn't overly impressed
Did they follow up with you after your appointment?
No. I still haven't talked to them.
Did this provider use excessive foul language?
Somewhat. It was a little excessive.
by rebecca xxx.xxx.225.33
October 02, 2012
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous xxx.xxx.229.49
September 17, 2012
Did this provider use excessive foul language?
Definitely! I was shocked and horrified!
Does this provider welcome questions?
Not really. I felt like an annoyance when I asked a question
Was the waiting area spacious?
No, it was rather cramped
by Anonymous
February 21, 2012
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