John J Kane Regional Center--McKeesport

John J Kane Regional Center--McKeesport
John J Kane Regional Center--McKeesport 100 9th Ave McKeesport, PA 15132
Add a Review

Consumer Feedback

(10 Reviews)
Service
1.5 star average for Service
Environment
4 star average for Environment
Expertise
2 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
2 star average for Value
Overall the service is good; although it is sometimes difficult to get someone to answer the phones and their process should be automated to avoid any potential errors or miscommunication.
by Joyce xxx.xxx.87.76
October 09, 2015
I STAYED THERE PLACE VERY CLEAN/food good nursing care VERY good.
by Ed dehappart xxx.xxx.11.10
September 11, 2015
Respone to (Daughter Aug 5, 2015) previous review. I agree with you. My mom died there from aspiration. My best guess is that she wasn't checked on for a while and like usual, the call button wasn't within reach. It is much like many other places, a warehouse, and everyone just goes thru the motions. If you try to advocate for your loved one they lable you. This was the very, I mean very last resort placing her there. Look beyond the initial smiles. Be proactive. I am sure we could have sued however, I wasn't going to do an autopsy.
by Alis xxx.xxx.106.254
August 31, 2015
my mother is at Kane, I must say the aids on 3floor are excellent, caring and loving, but some of the nursing especially Eric the head nurse, is terrible. no bedside manners and always over talking someone. I could go on and on. don't send your love ones there.
by daughter xxx.xxx.52.10
August 05, 2015
While visisting my mother on Sunday, she was crying continuously and in pain from skin itching and had hives all over her body. An aid came in and rubbed some kind of cream on her, but it did not help her pain. It took over two hours before anyone came back and gave her somethng for pain orally. This is not acceptable. I will be looking in to alternative places for her to stay.
by Cathy xxx.xxx.10.122
June 09, 2015
If you love your family, do not send them here. This is where you send people to die.
by Truth Hurts xxx.xxx.135.210
April 13, 2015
Would you recommend this nursing home to others?
I Already Have
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
by Anonymous xxx.xxx.199.28
June 04, 2013
The facility is understaffed and poorly run. Managers are rude at best. Uncooperative in answering questions to my satisfaction. They take the attitude that family members, with legal rights under HIPPA guidelines, have no place in the decision process regarding care. Don't admit your family member to this facility -- it will be nothing but frustration for you and your loved one.
by L xxx.xxx.72.82
November 28, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.25.129
September 07, 2012
Was it easy to make an appointment with this provider?
Practically Impossible
Does this provider have helpful information available online?
No, just a basic listings page
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Does this provider promptly return your phone calls?
Absolutely not! My phone calls aren't returned at all!
by Anonymous
December 22, 2011
Add a Review