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Helen & Michael Schaffer Extended Care Center

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Helen & Michael Schaffer Extended Care Center
Helen & Michael Schaffer Extended Care Center
(16 Reviews)
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16 Guion Pl New Rochelle, NY 10802
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Consumer Feedback

(16 Reviews)
Service
2.5 star average for Service
Environment
4 star average for Environment
Expertise
2.5 star average for Expertise
Staff
2.5 star average for Staff
Recommended
2 star average for Recommended
Value
2 star average for Value
I was amazed how the doctor caring for my love one did not take responsibility for ordering the care for my love one. She tried to say that the nurses run the "nursing home " like she called it. I thought it was a rehab. Last I knew doctors still gave nurses orders. The nurses I thought had to be more on top of their game when it came to patient safety and skin care. The nurse s aided really try. They were mostly friendly. The facility was clean but equipment out dated.
by rene xxx.xxx.5.151
July 08, 2015
Does this provider maintain a professional appearance?
Somewhat, I wasn't overly impressed
Did this provider seem up-to-date with the current advancements in their field?
No, they could have used some continuing education
Does this provider have helpful information available online?
No, just a basic listings page
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Is this provider willing to pursue advice from other providers when necessary?
Not at all. They were too arrogant to ask for any assistance, even though they knew it would help
by Anonymous xxx.xxx.129.210
August 08, 2013
Does this provider remember you and your circumstances at every appointment?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this provider thoroughly explain the risks and benefits of your treatment?
I think so
Did this provider seem up-to-date with the current advancements in their field?
Yes
Does this provider treat every client equally?
Sometimes, but not all the time
by Anonymous xxx.xxx.236.98
April 24, 2013
Was this provider sympathetic to your situation?
Not at all. It was obvious they didn't care about me
Does this provider adhere to the customer is always right policy?
No, it is their way or the highway
Was this provider's office easy to locate?
Fairly Easy
Did you feel like this provider's office was understaffed?
Somewhat, they could've used more help
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
by Anonymous xxx.xxx.132.165
February 20, 2013
Did this nursing home answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Not Really
Was this provider's office clean?
It was satisfactory
Was it easy to make an appointment with this provider?
No, it took a while
How would you compare this provider to others in his/her field that you have visited?
The worst I have seen
by Anonymous xxx.xxx.122.143
January 16, 2013
Did this provider listen to your input and concerns?
No. I wasn't listened to at all!
Does this provider use current and safe equipment?
No; the equipment needs to be updated
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
by Anonymous xxx.xxx.125.129
January 15, 2013
Did you feel safe in this provider's care?
Absolutely Not!
Is this provider easy to reach in an emergency?
Absolutely not. I was forced to call the emergency room.
by Anonymous xxx.xxx.245.14
January 07, 2013
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Not if my life depended on it
by Anonymous xxx.xxx.33.192
March 29, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Not if my life depended on it
by Anonymous xxx.xxx.130.190
March 29, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
by Anonymous xxx.xxx.123.194
March 26, 2012
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Map and Directions
16 Guion Pl, New Rochelle, NY 10802