Cloverdale Manor

Cloverdale Manor
Cloverdale Manor 412 Cloverdale Rd Scottsboro, AL 35768
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Consumer Feedback

(10 Reviews)
Service
3.5 star average for Service
Environment
3.5 star average for Environment
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Expertise
5 star average for Expertise
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Are you going to visit this senior care facility again?
If I need to, I'll return
Did this senior care facility use current and safe equipment?
Yes, the equipment is very advanced!
Was it easy to find parking at this senior care facility?
Extremely easy, and close to the entrance
Was this senior care facility's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.124.237
September 09, 2014
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
by Anonymous xxx.xxx.193.100
December 02, 2013
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Anonymous xxx.xxx.11.74
May 07, 2013
Is this business in a safe neighborhood?
Kind of, I didn't feel completely safe
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Did this provider rush your appointment?
Yes, I barely had any time to ask questions
Was this provider's office easy to locate?
I got lost, but eventually found it
Has this provider ever cancelled your appointment on you last minute?
They cancel on me all the time.
by Anonymous xxx.xxx.69.213
April 11, 2013
Does this provider leave you on hold for a long time when you call?
Yes, it never fails. I'm put on hold forever when I call
Would you recommend this nursing home to others?
If I Had To
Was this provider argumentative or easily angered?
Somewhat, they didn't want to listen to almost anything I said
Were you able to get answers to simple questions from this provider without scheduling an appointment?
No, this provider rarely answers questions over the phone
Did this provider show attention to detail?
Kind of, but not very much
by Anonymous xxx.xxx.153.187
December 07, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.238.87
May 31, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.115.128
March 13, 2012
Were the staff members able to answer your questions?
They were rarely able to answer any of my questions
Was this provider sympathetic to your situation?
Kind of, but I they could have been more understanding
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Does this provider offer flexible appointment times?
Yes
by Anonymous
February 14, 2012
Is this provider's business conveniently located?
No, its really far from the freeway and other shops
Was this provider sympathetic to your situation?
Kind of, but I they could have been more understanding
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
by Anonymous
August 14, 2011
Is this provider's business conveniently located?
Not at all, its out in the boondocks
Was this provider's office easy to locate?
Only with clear directions
Did a staff member acknowledge or greet you when you entered?
No, no one seemed to notice I was there
Does this provider maintain a professional appearance?
No, he/she did not appear to care very much
by Anonymous
June 19, 2011
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