Brian Center Health & Retirement

Brian Center Health & Retirement
Brian Center Health & Retirement 78 Weaver Blvd Weaverville, NC 28787
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Consumer Feedback

(15 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
If it wasn't for 1 or 2 of the staff (RN's) things would've been worse I have only dealt with 2 other nursings homes and I wouldn't recommend my enemy here! They were always short of staff, always cancelled activities, and so much more!
by CLH xxx.xxx.66.116
May 17, 2015
Been in nursing homes earlier in live visiting with Grandparents but had Grandma put in Brian Center in Weaverville and just cannot believe the diferrence since I hvve moved her! No smelly food, nurses and everyone just really try to help them. I have some sad storys from here which might be coming out soon!
by WOW xxx.xxx.66.116
April 08, 2015
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Would you refer a friend or family member to this senior care facility?
Maybe, I'm not sure if I loved them that much.
Was this senior care facility easy to locate?
Fairly Easy
Was this senior care facility's staff friendly?
They were decent
Were you able to get all of your questions answered while you were at this senior care facility?
Some were answered
by Anonymous xxx.xxx.66.116
November 13, 2014
Are you going to visit this senior care facility again?
Sure
Was it easy to find parking at this senior care facility?
Yes, it was convenient
Was this senior care facility's staff friendly?
Yes
Was this provider's office clean?
Mostly yes
by Anonymous xxx.xxx.186.158
October 30, 2014
Their facility was clean enough, nothing special though. They were very understaffed, but the staff was respectful and courteous in spite of being overworked. They spoke kindly to all the patients, and never used any foul language or gossiped in front of the patients. Their equipment really needs to be updated right away. It looked ancient, and there wasn't enough of it for all patients. The staff is great about turning their phones off when they come into work, but shouldn't everyone? Their full attention is always on the patients ... WHEN THEY ACTUALLY FIND THE TIME TO CARE FOR THE PATIENT.
by Bru xxx.xxx.115.9
June 09, 2014
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
by Anonymous xxx.xxx.220.56
June 09, 2014
Was this provider's office too loud?
Way too loud! I could barely hear what anyone was saying over the noise
Did a staff member acknowledge or greet you when you entered?
No, no one seemed to notice I was there
Did this provider listen to your input and concerns?
Somewhat. But I mostly felt ignored.
Does this provider offer flexible appointment times?
No, they are almost always unavailable
Did this provider's staff seem to respect him/her?
No, it was obvious the staff didn't think he/she was qualified
by Anonymous xxx.xxx.101.164
July 14, 2013
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
by Anonymous xxx.xxx.209.78
April 11, 2013
Was the waiting area spacious?
Yes, extremely spacious
by Anonymous xxx.xxx.167.10
March 27, 2013
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Was this provider's office too cold?
Not at all, it was the perfect temperature
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Anonymous xxx.xxx.2.160
October 14, 2012
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