The office staff is surly, for one thing. They seem much more concerned with running an effiecient machine-like office than caring about or for the patients.
This doctor is uncaring and has the bedside manner of a rock. When we have been to see him, we are left waiting for up to an hour or more in the examination room. The doctor then breezes in for a minute or two, mutters a few things, then leaves you waiting for another long while, until the PA comes and then maybe you'll get to find out what's wrong with you.