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Matthew Mak, MD

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Matthew Mak, MD
T Matthew Mak Inc
(11 Reviews)
> Get Phone Number & Directions
33790 Bainbridge Rd Ste 201 Solon, OH 44139
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Consumer Feedback

(11 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Was the waiting area spacious?
No, it was rather cramped
Does this provider ever overbook appointments here?
Yes, there is a definite trend of overbooking here
Did this provider leave you unattended for an extended period of time?
Yes, I was left alone too long
How would you compare this provider to others in his/her field that you have visited?
Not the worst, but certainly not the best
Has this provider ever cancelled your appointment on you last minute?
Yes, I'm never confident that my appointment will actually happen
by Anonymous xxx.xxx.184.118
January 31, 2013
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Are you going to visit this provider again?
Without a doubt!
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous xxx.xxx.219.217
October 07, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.81.30
August 09, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.255.172
July 17, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.158.6
June 13, 2012
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous
February 02, 2012
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
by Anonymous
December 05, 2011
I never had to doubt their qualifications. They made their credentials completely obvious, which made me feel a lot safer. If I had to rate them on just their friendliness towards me I would give them the whole five stars alone. This was one of the warmest and most welcoming offices I've visited. I felt that they really valued my health and happiness because they followed up even after my appointment just to check up on me. It was such a nice gesture that made a huge difference.
by Anonymous
November 03, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Are you going to visit this provider again?
Without a doubt!
by Anonymous
August 19, 2011
I've been other places that left me unattended for quite awhile, but not here. They would never leave me unattended and they always go the extra mile to make me feel cared for. They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places. They were by far one of the best I've ever seen in their field. It was obvious that they've been exceeding their clients' expectations for many years. I didn't experience any unnecessary pain during my visit, and I was amazed at how much better I felt after I left. I was in awe at the level of service I received. They completely surpassed all my expectations and I will absolutely be going back.
by Anonymous
July 27, 2011
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Map and Directions
33790 Bainbridge Rd Ste 201, Solon, OH 44139