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The Dental Group At North Hamilton

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The Dental Group At North Hamilton
The Dental Group At North Hamilton
(21 Reviews)
> Get Phone Number & Directions
5478 North Hamilton Road Columbus, OH 43230
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Consumer Feedback

(21 Reviews)
Service
3 star average for Service
Environment
3.5 star average for Environment
Expertise
3 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
4.5 star average for Value
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Yes
Does this provider return your phone calls?
No
Did this dentist practice good oral hygiene?
No
Did you think that this provider was thorough with you during your appointment?
No
by Anonymous xxx.xxx.5.10
August 17, 2015
Great family dentist! I can go in, have all of my children looked at, cleaned, etc. while I get myself taken care of :) The people here are wonderful, they are great with kids and each 'room' has it's own TV so the children are entertained :)
by mari5150 xxx.xxx.142.146
June 12, 2015
EXPERIENCE WAS HORRIBLE have been a patient for over 2years and every time you make an appointment for services....cleaning fix a broken tooth it can never be preformed you always have to make another appointment .. apparently there are 3 practices and they are all operated by one person or "owners" and they all charge different prices???? I would not send my dog to this place.. you should not have to sit and wait over an hour and a half to have the dentist tell you to make another appointment he can fix it then???? you always have to wait that long and then never end up getting done what you needed.

horrible practice and customer service of the staff horrible you should not hear an employee stand in front of you and complain about you to another staff member when honestly they have been in the wrong to begin with..HIPPA rules have been broken.
by debra lucas xxx.xxx.186.218
June 02, 2015
The wait last week was ridiculously long, set there for 30mins then told to fill out doc's that should of been provided when I first walked in or how about giving me the docs when I visit the office a few days ago to set up an appointment, then it took an additional .15mins to be finally seen, and I came just to have a filling red-done and the Dr insist on just doing a annual cleaning that's what not the purpose of my visit, I needed the pain to go away and instead the Dr an d her assistance was too concern about not missing their lunch at 1pm and wanted to attend to all the many many patients that where all booked around the same time, I was their first so their attention should of been focus on me and not rushing me and rescheduling me to return back a second time when the problem should of been fix the first time. The receptionist was unfriendly when I first enter I had to speak first although she glanced at me and because if I hadn't spoke first she would of ignore me, then every phone call she answer she answer with a bad attitude, rolling her eyes, giving quick answers, and she spoke to me like she was stress and didn't want to be at work. I know we all have bad days, but if your getting paid to do your job then do it RIGHT and if your getting paid to put your hands on my teeth then do it with patience and compassion.
by Jane Doe xxx.xxx.55.10
May 21, 2015
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Yes
by Anonymous xxx.xxx.194.122
September 01, 2014
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Somewhat
by Anonymous xxx.xxx.160.73
May 05, 2014
Was this dentist friendly?
Friendly Enough
Did your gums bleed excessively after your appointment?
No, they didn't bleed excessively
Does this provider treat every client equally?
Yes, they don't show favoritism
Do you trust this dentist to only recommend dental procedures you need?
No, it seems like they care about money more than me
Does this provider always put the customer first?
No, putting customers first doesn't really seem to be a priority to them
by dtm79 xxx.xxx.183.22
January 21, 2014
Every time I'd ask a question, it seemed like they were annoyed and didn't want to give me an answer. I understand they're busy, but they should really treat their clients better. I had to wait forever after I arrived for my appointment. They were running really behind and I was disappointed because it threw off the rest of my day. I don't feel like I can count on them to work with me until they find a solution for my situation. They always seem like they're going to give up on me. I really appreciated that they let me rinse every so often during my dental procedure. I've been to other dentists that never let me rinse and its awful. They barely acknowledged me and rushed me in and out of the office. But most of all the dentist Heather lowry, & dr Kenneth warden HAVE A FAR CRY OF BEDSIDE MANNER, and I feel just because your are a MEDICAID PATIENT, the respect as a HUMAN BEING is not is just not RESPECTED. Oh, and don't go in the evening on TUES., THURS., FRI., OR SAT.. Well you are in the hands of such a rude PHYSICIAN NAME DR WARDEN. BEWARE MEDICAID PATIENTS.... OH THEY ALSO HAVE THE GULL TO PERFORM "BOTOX", & THATS BEING DONE BY "KING OF RUDENESS DR WARDEN"
by Alias xxx.xxx.75.59
November 18, 2013
Ive gone to this particular dentist 3 times. Each time I've sat in the waiting room longer than I sat in the dentist's chair. If you wish to loiter in a waiting room for 40 minutes +, this is the place to be! If you want to be seen at 11am, make your appointment for 10. Ridiculously unprofessional.
by Bryan B xxx.xxx.56.85
August 23, 2013
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
by Anonymous xxx.xxx.153.58
July 12, 2013
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Map and Directions
5478 North Hamilton Road, Columbus, OH 43230