Dr Kmieck's Dental Health Service

Dr Kmieck's Dental Health Service
Dr Kmieck's Dental Health Service 7057 West 130th Street Cleveland, OH 44130
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Consumer Feedback

(16 Reviews)
Service
4 star average for Service
Environment
5 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
5 star average for Value
Terrible customer service; staff is rude and condescending. I have attempted on several occasions to have my residents seen and this is the laziest bunch of people I have ever worked with. The one time they did come to my facility they showed up 2 hours late with a list of things that they needed ME to do so that they could see my residents. I should have shown them the door at that time.
by Ashley xxx.xxx.87.150
December 23, 2015
I would not recommend this operation for a nursing home resident. I am a POA for a relative who resides in a nursing home. She needed new dentures and Dr. Kmieck was apparently our only choice. He took impressions and it took over a month to get the dentures. They needed adjusting and he won't get back to the nursing home for another 6 weeks!
We just got a letter that there will be a $150.00 charge for adjustment, plus he takes them back for adjustment and who knows how long she will be without them again. Pitiful.
by Robert xxx.xxx.218.192
March 01, 2015
Did this Dentist answer all of your questions?
Yes
Did the Dentist's staff seem friendly and welcoming to you?
Yes
Did you feel that your appointment with the Dentist was worth it?
Absolutely
Would you recommend this provider to others?
Yes
Was this provider friendly?
Extremely Friendly
by Dallas xxx.xxx.141.45
April 04, 2014
If I could give negative stars I would! I called to confirm my appointment and the receptionist was so unbelievably rude to me, I cannot even put it onto this review how she spoke. I tried to ask questions about my information in their system because I thought it may be wrong and I got a bunch of whatevers and actually laughed at instead of her trying to fix the information. It got to the point I just cancelled my appointment for the next day and was hung up on. My family will now find a new dentist. Its a shame that this office can't find a competent receptionist. I'm sure they will lose more business because of this person.
by Angela xxx.xxx.204.230
March 25, 2014
If this dentist is performing a service for someone you care for at a nursing home, be sure to verify the procedures were competed. I would not trust them.
by unknown xxx.xxx.207.141
October 06, 2013
They never return phone calls. They seem unorganized and not very knowledgeable. The office staff was very rude.
by John xxx.xxx.125.135
August 26, 2013
Were you provided with payment plan and fee information before your dental treatment was scheduled?
Not really, they gave me a little information beforehand but not very much
by Anonymous xxx.xxx.250.30
August 19, 2013
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Are you going to visit this provider again?
Without a doubt!
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Was this dentist friendly?
Extremely Friendly
by Anonymous xxx.xxx.167.74
May 22, 2013
I'd be careful with this dentist. His office mailed me a "Dental Exam & Hygiene Authorization Form" for my elderly mother that begins with, "Thank You for selecting us as your dental provider."

The problem is, we didn't select them. In fact, my mother has dental coverage through another provider. The form goes on to list Dental Exam & Hygiene Services (priced at $150) and a four-month Flouride Treatment ($40) to be pre-paid before treatment. Just sign and we'll bill you! I'm sure some people with an elderly parent in a nursing home will sign this form not knowing it's simply a sales pitch.

Aside from being curious about how they got my name and my mother's name, I have no interest in Dr. Kmieck and would caution anyone against going to a dental provider that uses such deceptive advertising practices to find new patients.
by Curious In Toledo xxx.xxx.52.67
January 24, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Kelli xxx.xxx.74.208
September 17, 2012
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