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Memoli Philip E DMD

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Memoli Philip E DMD
Memoli Philip E DMD
(8 Reviews)
> Get Phone Number & Directions
438 Springfield Avenue Berkeley Heights, NJ 07922
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Consumer Feedback

(8 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
My girlfriend went to Dr. Memoli because of his "holistic" approach to dentistry. Small, clean office and he seemed friendly enough although in my opinion a bit odd. My girlfriend had told him that she suffered from heavy metal poisoning and when he came out to the waiting room to meet me the first thing he said was "so you're the one who poisoned her". Pretty inappropriate especially since he just met me and I'm paying his bill (he doesn't take insurance). Also, my girlfriend told me that he often talked about his wife's medical condition in such a way that it seemed as if he was complaining about her and what an annoyance it was. Why is he bringing up his wife's medical condition to his patients? He should be supportive of someone who is ill, not annoyed. So yeah, he seemed a bit odd.
At one visit, when paying his bill, he told us that he patched a tooth for free which had previously been scratched by another dentist. This was not noted on the invoice he provided. Seemed nice of him, however for several months after that, my girlfriend was suffering from headaches. She realized that it seemed to be originating with the tooth that he patched. The headaches became so bad that she called him and he was nice enough to open up his office on the weekend. As I sat in the waiting room, she was trying to tell him what she thought was going on but I could hear them arguing about which tooth he previously worked on. Apparently he had his notes but never took x-rays before working on it. I went to the examination room thinking why is he, a professional, arguing with someone who is in pain and suffering? Shouldn't he be listening to what she is trying to explain, re-assure her and then find out what is going on? Instead he is arguing over which tooth he worked on saying "what does that have to do with the price of tea in China". Really, he is saying that to someone who is in pain? Turns out after taking an x-ray that there was a brewing problem with the tooth with nerve starting to go. He opened up the tooth, gave her an ozone shot and told her that if it still bothered her to book an appointment during the week and that a root canal may need to be scheduled. As if arguing about the tooth wasn't bad enough, he also asked how her ovaries were because in eastern medicine that tooth is connected to the ovaries. As a female, I think she would know if she was having ovary issues. As someone listening in on all this back and forth, I couldn't help think how absurd and unprofessional this was. Fast forward a few days, my girlfriend goes to her doctor and is told that she has a raging infection in her mouth, needed to see a dentist on an emergency basis (which cost us several thousand) and by the end of the week was hospitalized for 2 days. In my opinion, I find it hard to believe that the infection wasn't there when we saw Dr. Memoli and maybe if he had listened to what she was trying to explain to him rather than arguing with her, the infection may have been caught sooner or avoided altogether.
by k xxx.xxx.226.79
January 01, 2015
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Absolutely
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Were the staff members able to answer your questions?
Definitely
Did your provider ask enough questions that you felt they took a holistic approach to your appointment?
I was impressed. From the soothing music to the time they spent with me. I definitely knew they took a holistic approach to their service.
Did you feel safe in this provider's care?
Yes
by Anonymous xxx.xxx.236.63
August 10, 2014
Their staff seemed to be a bit uptight and they run the office on a tight schedule. I was a few minutes late - it couldn't be helped - and I was able to get a checkup and cleaning but was told there was no time for the x-rays, which were due. Aside from that, It is a good holistic dental practice,and I would recommended to others looking good holistic dental care. It was just that they run a very tight ship and I found that very annoying. It kind of l left a bad taste in my mouth. The office is clean, equipment seems up to date, the hygenist is competent and the dentist is very good.
by cygnet xxx.xxx.46.19
April 03, 2014
Did this dentist give you your invoice promptly?
Absolutely! They gave me my invoice before I had even asked for one
Was this dentist's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.115.131
February 21, 2014
I highly recommend Dr. Memoli. He is a smart, caring and excellent dentist. I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered. I can tell that they took pride in their office's appearance. It was very well organized and well taken care of. They always dress so professionally here, the entire staff obviously makes an effort to look their best and maintain a very professional appearance.
by Mary xxx.xxx.16.40
January 07, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.25.234
September 04, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.146.142
April 09, 2012
Not only are they recommended by other dentists, other dentists are always calling asking for advice. I know that I'm under the care of an expert. Let me just say that the chairs in their waiting room are extremely comfortable. I almost fell asleep waiting for the dentist- thats how relaxed I was. Although I have never had much to complain about I know that they always adhere to the customer is always right policy here. They take every complaint very seriously and strive to ensure that clients leave satisfied with their visit each and every time.
by jdiamond
April 01, 2011
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Map and Directions
438 Springfield Avenue, Berkeley Heights, NJ 07922