Brad Barnes

Brad Barnes
Bradley W Barnes DDS 315 Susan Dr Normal, IL 61761
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Consumer Feedback

(9 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
After Dr. Barnes completed his work, approximately $1500, I left his office in pain. I was told that it would probably go away in a few days, it never did. The pain continued, when it was time for my next check up, I canceled. I lost all confidence in Dr. Barnes. I went to another dentist, the teeth with fillings that had a potential to leak, supposedly repaired had large cavities in them. They were unsalvageable, I had to 2 teeth extracted. I was very sick, I went to my doctor who did X rays, and a Cat Scan, referred me to a specialist. I had a severe sinus infection which they believed resulted from a bad tooth, the 1st tooth that Dr. Barnes repaired. I was asked when was I going to get my teeth fixed. I had bone erosion around my eye socket from the sinus infection. To make a long story short, $30,000 + of sinus surgery and removal of the bad tooth. I am okay today, minus 3 teeth. I lost about 1 year of my life with the pain and suffering. I would never refer this dentist to anyone.
by Steve D. xxx.xxx.75.84
August 21, 2012
Did the staff call you to remind you about your upcoming appointment?
Yes, they called me a few days before my appointment
Is this business handicap-accessible?
Yes, it was handicap-accessible
Are you going to visit this provider again?
Without a doubt!
Was this dentist friendly?
Extremely Friendly
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
by Anonymous
December 21, 2011
Let me just say that the chairs in their waiting room are quite comfortable. Its nice that they care about patient comfort. The dentist was friendly and accommodating. I felt very welcome and comfortable the whole time. I love when I leave the dentist and I'm able to feel how much cleaner my mouth is, and I definitely felt that after my appointment here. They've never dismissed any of my concerns as unimportant, and take every concern of mine very seriously.
by Jodi
September 18, 2011
My original problem, the one that I made the appointment for was never resolved. It was not a tooth problem it was a sore on my gum. I was told that my fillings were leaking and needed to be replaced. I don't believe that now. I never had any pain or sensitivity. Since Dr. Barnes work I am in constant pain, my teeth hurt and are sensitive all the time. It hurts to chew food, it hurts to bite. My teeth hurt in the mornings, my teeth hurt all through the day, my teeth hurt in bed at night. I would never recommend this dentist to anyone. I can not undo what Dr. Barnes did. I wish that I could. I am sure that it will cost me a small fortune to try and repair the damage that Dr. Barnes did to my teeth. Dr. Barnes made money. I guess that is what is important.

by Steve D.
September 02, 2011
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did you experience unnecessary pain during your visit?
No
Do you trust this dentist to only recommend dental procedures you need?
Absolutely! I'm very confident they have my best interest in mind
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous
August 23, 2011
Did this provider rush your appointment?
No
Did this provider prominently display their diplomas or business license?
Yes
by Anonymous
August 16, 2011
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Does this dentist use current and safe equipment?
Yes; the equipment is very advanced!
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous
July 28, 2011
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous
July 12, 2011
Were the waiting room chairs comfortable at this dentist's office?
Yes
Did this dentist give you your invoice promptly?
Absolutely! They gave me my invoice before I had even asked for one
Did you experience excessive oral pain after you left your appointment?
No, I was in a little pain but it wasn't excessive
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
by Anonymous
May 10, 2011
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