Do you feel that you could have received better service somewhere else?
                        
                        
                            Probably, I wasn't impressed
                        
                        
                            Does this provider welcome questions?
                        
                        
                            Yes, they don't mind answering my questions
                        
                        
                            Was this provider's office easy to locate?
                        
                        
                            Fairly Easy
                        
                        
                            Did you have to wait long after you arrived for your appointment?
                        
                        
                            No, I didn't have to wait very long
                        
                        
                            Does this provider always take that extra step to make you feel special?
                        
                        
                            Yes, I always enjoy my appointments