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Carla Neal Haley, MD

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Carla Neal Haley, MD
(11 Reviews)
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3903 S Cobb Dr SE Ste 120 Smyrna, GA 30080
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Consumer Feedback

(11 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
3 star average for Recommended
She's been my primary care physician for over 20 years. She is also my son's Pediatrician. I wouldn't go to anyone else.
by KE xxx.xxx.77.223
February 23, 2015
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
Is this provider's business conveniently located?
Yes, it is very conveniently located
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
by Anonymous xxx.xxx.121.140
January 03, 2014
Did this provider seem up-to-date with the current advancements in their field?
They seemed to know enough
Did a staff member acknowledge or greet you when you entered?
No, no one seemed to notice I was there
Does this provider use current and safe equipment?
Yes
Were you able to relax during your appointment?
No, I was on edge
Did this provider answer all of your questions?
Some were answered
by Anonymous xxx.xxx.57.168
May 21, 2013
My mother called me with tears in her voice! Dr. Neal-Haley still had not seen her by 10:05am when she had a 8:20am new patient appointment. That's right almost 2 hours and she saw a student...not even the PA but a student and it was never established what type of student she was-only that she was very, very young. I read reviews about this doctor when my mother said she was going to see her. I should have listened to past reviewers when they said that the staff was horrible because they most certainly are, especially Laura and Ashley. My mother left a freezing exam room never once laying eyes on Dr. Haley and with no apologies forthcoming by the staff. I've worked in the medical industry since 1997 and there are only 2 reasons a doctor would behave this way...mental problems or substance problems. PLEASE DON'T WASTE YOUR TIME WITH THIS OFFICE, THE SAME OFFICE BUILDING IN SYMRNA HAS PLENTY OTHER INTERNAL MEDICINE DOCTORS SO DON'T WASTE YOUR TIME ON THIS ONE!!
by Anonymous xxx.xxx.125.51
May 02, 2013
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Did you leave the office feeling satisfied with your visit?
Completely!
Were the waiting room chairs comfortable at this provider's office?
Extremely comfortable; I could have fallen asleep
Was this provider friendly?
Very! The most welcoming office I've visited!
by elizabeth moore xxx.xxx.50.25
September 20, 2012
They answered most of my questions but I could have used more information. Their staff was friendly enough, but they didn't go out of their way to help me. They didn't help me as much as I was hoping and didn't answer all my questions. Most important, Dr. Haley added a beta blocker to my existing medication which she insisted was not a beta blocker. I had been to the emergency room a couple days before and gave her the blood work results and ekg. It turned out she was wrong and my old medication actually was a beta blocker. By adding an additional beta drug my heart rate dropped to 40 while my BP remained high. I informed the nurse at Dr Haley’s office about the mistake with the beta meds and my HR dropping to 40. She said if it remained that low for the next couple hours to go to the emergency room…I have not heard one word from them since.

I went to a new Dr. and when she checked my blood work which had been forwarded by Dr. Haley, she was shocked by the dangerously low potassium levels and informed me the history strongly suggested I probably was not suffering from hypertension. She put me on a anti stress drug and a mild ace inhibitor and my bp has been great since. Worse however was the new dr. said she suspected from the records and recent blood work I may have diabetes…after the test it turns out I have type 2 diabetes and have probably been suffering from it for quite a while.
by angry dude xxx.xxx.119.192
June 07, 2012
Were you able to relax during your appointment?
Yes
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
Were the waiting room chairs comfortable at this provider's office?
They were average
by Anonymous
January 08, 2012
Was this provider's office clean?
Yes everything was neat and sterile
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
Does this provider treat every client equally?
Yes, they don't show favoritism
Does this provider remember you by name?
Sometimes, but not always
by Anonymous
January 03, 2012
Was there annoying music playing while you waited or during your visit?
Yes, but it didn't bother me much
Was this provider friendly?
Yes
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
by Anonymous
December 12, 2011
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
by Anonymous
August 12, 2011
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Map and Directions
3903 S Cobb Dr SE Ste 120, Smyrna, GA 30080