The doctor is busy doing billable procedures. Care is provided by PA unless you can wait a month or so. Two procedures: two infections.
They are almost always unavailable. It was difficult to get an ideal appointment time that fit my schedule. I wasn't disappointed nor thrilled with the staff's friendliness. It seemed about average. I had to wait for a little while after I arrived for my appointment, but I've had to wait longer at other places. They were somewhat friendly. I was comfortable there. It was not easy to reach them in an emergency. I had to call several times before I finally reached them.