Auburn Dental Care

Auburn Dental Care
Auburn Dental Care 70 College Way Auburn, CA 95603
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Consumer Feedback

(7 Reviews)
Service
3 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
1 star average for Staff
Recommended
3.5 star average for Recommended
Value
1.5 star average for Value
I am in my 50s and have been to my fair share of dentists. I was sent to Auburn dental care thru my insurance company, Delta Dental. It is by far the worst dental office and dentist I have ever been to. The staff is rude and the staff ENJOYS being rude. The dentist never introduced himself and acted like I was inconveniencing him for even being there. He was condescending and snapped at me when I asked a question. His exam lasted maybe five minutes. The hygienist cleaned my children's teeth in 15 minutes for both. I am questioning the quality of their work. The last few times we have been the only people there. The exam rooms are empty and the staff is just milling about. Their phone doesn't ring and their parking lot is empty. There is something dark going on there and I wouldn't recommend it to anyone. I honestly do not know how they stay in business. The dentist, Daniel Thompson DDS seems to hate his job and the people he treats. I will pay out-of-pocket for a dentist rather then subject myself and my children to a questionable dental provider. And I am guessing that they could care less!
by Chanty xxx.xxx.65.66
October 03, 2014
I for sure didn't feel very welcome by the staff. I felt like I was in their way! I've never run across such a poorly trained office! Front desk person was not helpful with my situation. She did not want to help me find out why I was not listed on their patient list. The doctor just lost a patient due to the lack of care the front desk offered.
by Mike xxx.xxx.35.47
May 24, 2014
Horrible! After two appointments, I had all the pain I could handle. The office staff were very unprofessional as well. I want a dentist that I can trust and that is not what I found at Auburn Dental Care.

This Dental office is so old fashioned, they could take only basic X-rays! What a waste! I wish I hadn't bothered to spend the time and money on this appointment. Every time I come in for an appointment, and throughout the appointment, I'm always having to remind them who I am and what my circumstances are. It's very frustrating. I've never run across such a poorly trained office! Whenever I called with a question or concern, the staff made me feel stupid for calling.
by Darin xxx.xxx.137.41
May 08, 2014
Did your teeth cleaning feel rushed?
Not at all. They took their time and made sure I was satisfied
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Carol xxx.xxx.78.219
December 13, 2013
by Anonymous xxx.xxx.78.158
July 24, 2013
The customer servie at Aburn Dental Care is the worst I have EVER IN MY LIFE experienced. I wish them nothing but the worst!
by Anonymous xxx.xxx.125.2
July 11, 2012
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
by Anonymous
December 12, 2011
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