James Stroud, MD

James Stroud, MD
Conway Ear Nose/Throat Clinic 515 Locust St Conway, AR 72034
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Consumer Feedback

(18 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Dr. Stroud and his staff are fantastic. He provided one the most thorough and comfortable, personable exams that I have experienced. Brenda Hodge is an amazing hearing instrument specialist with a unique kindness that helps makes the transition to competent hearing aid management easy!
by Tammy Johnson xxx.xxx.94.166
July 24, 2015
The Dr and staff are great! They got us in right away and started trying to diagnose and eliminate promptly. Dr Stroud was very "in tune" with what our problem is and is still trying to help though the problem turns out was not his area of expertise. He found a large mass in my husbands neck - did all the test and is sending us to someone that can help. VERY VERY pleased with not only him but his considerate empathizing and courteous staff. The restrooms at this office were spotless. It smelled amazing in there and looked immaculate. I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here. The waiting area here is extremely spacious. There is never overcrowding and everything is spaced appropriately. I've never had to worry about them being understaffed or not being able to help me right when I need it. They have a huge staff that's very knowledgeable and qualified. Not only did I find a parking spot right away, but I knew my car was safe because the spots were designated and close to the entrance.
by Sandra and Tom Hedrick xxx.xxx.167.99
October 04, 2013
Does this provider welcome questions?
Yes, they don't mind answering my questions
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
by Melissa xxx.xxx.141.108
September 19, 2013
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Was this ENT Otolaryngologist able to diagnose your condition quickly?
Yes, I felt better as soon as I left
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Did this provider prominently display their diplomas or business license?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.6.126
December 04, 2012
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
by Anonymous xxx.xxx.224.132
November 09, 2012
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Were the waiting room chairs comfortable at this ENT Otolaryngologist's office?
Yes
Are you going to visit this provider again?
Sure
Did this ENT Otolaryngologist consider your input when deciding on a treatment method?
Absolutely, they took everything I had to say very seriously
by Anonymous xxx.xxx.83.58
November 05, 2012
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Do you feel that you could have received better service somewhere else?
No, I don't think so
Does this provider welcome questions?
Yes, they don't mind answering my questions
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
by rlstults xxx.xxx.8.225
October 15, 2012
I cannot even begin to express how excellent Dr. Stroud and his staff are. He was very through. He was the first doctor that took the time to TALK and LISTEN to all the issues my husband was having. He was also the first doctor to tell us if the procedure he performed did not alleviate the symptoms he would refer my husband to a cardiologist. Oh, how right Dr. Stroud was. The staff went above and beyond helping us with the insurance issues. They see the patients as people not a check.
by Linda xxx.xxx.142.5
September 15, 2012
Dr. Stroud is a very intelligent and thoughtful doctor. He will give you all the attention you deserve as will his staff. I recommend Dr. Stroud to anyone who needs a good ear, nose and throat doctor.
by Patti Elliott xxx.xxx.180.86
August 23, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.119.3
May 07, 2012
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