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James Gordon, MD

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Tucson, AZ

Tucson Ear Nose & Throat

Tucson, AZ
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James Gordon, MD
Valley ENT
(14 Reviews)
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1775 West Saint Marys Road Suite 211 Tucson, AZ 85745
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Consumer Feedback

(14 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Did you experience unnecessary pain during your visit?
No
Did this provider seem up-to-date with the current advancements in their field?
They seemed to know enough
Did you feel safe in this provider's care?
Yes
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous xxx.xxx.164.42
November 01, 2013
Did this provider prominently display their diplomas or business license?
Yes
by Anonymous xxx.xxx.109.15
April 22, 2013
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Does this ENT Otolaryngologist use current and safe equipment?
Yes; the equipment is very advanced!
Did they follow up with you after your appointment?
No. I still haven't talked to them.
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
by Anonymous xxx.xxx.135.174
March 22, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.83.216
June 01, 2012
The restrooms here are not well-stocked. My stall had no toilet paper so I had to use a toilet seat cover. What a horrible experience... complete dissatisfaction with this entire office. I had to wait forever after I arrived for my appointment. They were running really behind and I was disappointed because it threw off the rest of my day.
by very unhappy
February 24, 2012
I definitely liked how many treatment options I was presented with here. They didn't recommend surgery too quickly and really wanted to try other treatments first. Their primary concern is my safety and comfort, and they always take the time to address every concern of mine immediately. The office was very easy to locate. I didn't have any trouble finding it at all.
by Maria Curiel
January 05, 2012
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Was this provider's staff friendly?
Yes, they went above and beyond
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Would you recommend this ENT otolaryngologist to others?
I Already Have
by Anonymous
January 02, 2012
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Did you feel like this provider's office was understaffed?
Somewhat, they could've used more help
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
by Anonymous
December 12, 2011
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Was this provider's staff friendly?
Yes
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
by Anonymous
October 06, 2011
They could work on improving their level of customer service here. It wasn't the worst that I have seen, but overall I left unimpressed. They either didn't read my information or didn't pay any attention to it. Even though they had my information right in front of them, I kept having to explain it to them and remind them why I was there. They seemed stuck in the past. I was nervous about being exposed to archaic treatment methods. They weren't careful at all, and I was in a lot of pain after my appointment. Let me just say, I was pretty shocked that this business was in such a bad neighborhood. It's not what I was expecting when I made the appointment and I did not feel safe.

Dr Gordon Ordered a CT Scan and neglected to say which kind of CT Scan for the technition to do. I spent 45 minutes on a cold table with a contrast needle in my arm while the technition tried to locate Dr. Gordon to clarify which test to perform. This was inexcusable and should never happen to a patient by an experienced doctor! He also has a terrible Dr. in the same practice with him named Sreven J. Blatchford who committed an act of torture with an outdated Radio Frequency machine, that is no longer used by the better ENT doctors!
by Prospector
August 27, 2011
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Map and Directions
1775 West Saint Marys Road Suite 211, Tucson, AZ 85745