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Vincent Russo, MD

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Vincent Russo, MD
(12 Reviews)
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10290 N 92nd St Ste 103 Scottsdale, AZ 85258
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Consumer Feedback

(12 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Dr Vincent Russo is the most arrogant, insensitive, unprofessional, judgmental, RUDE, QUICK TEMPERED, man that calls himself a DR. After a total knee replacement, he was so quick to judge and blame all the set backs on me telling me in a very UNPROFESSIONAL manner to take pain pills to be able to progress with rehab. Unfortunately, I'm allergic to all pain meds and he clearly told me in no uncertain words that he did not deal with pain management and that he gave me a new knee and it was up to me to get it to it's full workable state. I never once criticized him regarding his surgical abilities but when it came time to ask questions, he promptly made it clear that he was not in the business to assist me or to answer any question. Coming in with a history of elective surgeries, drug allergies I've learned to deal with, plus a RN degree, I HAVE NEVER EXPERIENCED SUCH A RUDE DR. I was thrown under the bus, told to leave the office and to find another dr. all because I asked to express my feelings about how he criticized me and my inability to comply to his orders to take pain meds. I AM TOTALLY APPALLED THAT DR RUSSO HAS GOTTEN THE RATINGS HE HAS. if you present yourself as a picture perfect case with no hiccups, no stags in the treatment protocol, and you don't ask any questions or quiz him on any of his procedure, then you might fall into the category of HIS PERFECT PATIENT. However, try stepping one big toe out of that perfect box, and you no longer receive any consideration as a patient again.
I WOULD NEVER NEVER EVER RECOMMEND THIS MAN NOR HIS STAFF ESPECIALLY HIS PA, JENNIFER TO ANYONE....ANYONE. PLEASE RECONSIDER AND GO TO ANOTHER DR.
by CK Burke xxx.xxx.154.48
April 21, 2015
If you need an expert, stop looking... MAKE AN APPOINYMENT.
by Griff xxx.xxx.200.74
September 06, 2013
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Did this provider have reasonable prices?
Yes
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
by Anonymous xxx.xxx.183.237
July 30, 2013
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Does this provider have helpful information available online?
Yes
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
by Mike Bishop xxx.xxx.195.154
June 19, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Deb xxx.xxx.204.2
July 12, 2012
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Does this provider promptly return your phone calls?
Yes
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Anonymous
February 26, 2012
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Does this provider offer flexible appointment times?
Yes
Did you experience unnecessary pain during your visit?
No
by Anonymous
December 20, 2011
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous
October 20, 2011
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
by Anonymous
August 26, 2011
Did this provider have reasonable prices?
Yes
Does this provider promptly return your phone calls?
Yes
Was this provider willing to stay open late to accomodate your needs?
Sometimes, but most of the time they don't
Was this provider friendly?
Yes
Does this orthopedic surgeon use current and safe equipment?
Yes
by Anonymous
June 23, 2011
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10290 N 92nd St Ste 103, Scottsdale, AZ 85258