Lawrence Carpenter, MD

Lawrence Carpenter, MD
Mobile Ob-Gyn Ctr 1 Mobile Infirmary Cir Fl 2 Mobile, AL 36607
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Consumer Feedback

(11 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
Did this OBGYN treat you with respect?
Yes
Was this provider's office clean?
Yes everything was neat and sterile
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous xxx.xxx.49.162
July 29, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.123.191
March 15, 2012
Did this provider pressure you to purchase any unnecessary products during your visit?
I felt extremely pressured
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Are you going to visit this provider again?
Without a doubt!
Was this provider's office too cold?
Not at all, it was the perfect temperature
by Anonymous
January 24, 2012
While Dr, Carpenter is pleasant, kind and compassionate Dr., his nurses are beyond rude and unpleasant. Seeing you spend/talk to them more than him, this is what actually drives your experience. They treat you as if something is wrong with you and you are a piece on the ground. They NEVER smile, rude, hang up on you and not helpful at all toward patients needs. When mentioned to others in office, nothing changes. The overall experience each time is miserable, including the 2 hour wait. I have tried for a while as I love Dr. Carpenter but am done as I know there are many good Dr. that have friendly staff to match the compassion of the doctor. At the end of the day YOU are the client! Many forget without us as patients THEY are not in business.
by Nene
January 05, 2012
Did this OBGYN promptly notify you about any test results?
Yes, they were fairly prompt
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
by Anonymous
November 08, 2011
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office too cold?
No, it was fine
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait quite a while
by Anonymous
November 07, 2011
Were the waiting room chairs comfortable at this provider's office?
Yes
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Was the waiting area spacious?
Yes
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous
October 07, 2011
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
by Anonymous
October 03, 2011
They are always polite and never use foul language, which I really appreciate. It's always made me uncomfortable at other places when I've heard them use foul language, but they don't here. I know I can bring my kids, and not worry about it. They answered my questions and spent a lot of time with me. I didn't feel like they were trying to rush my appointment at all. They were very polite and helpful and made sure that I had everything I needed. Their primary concern is my safety and comfort, and they always take the time to address every concern of mine immediately.
by michele rogers
June 14, 2011
They were late a few times to my appointments. I wish they had made more of an effort to be on time. It is obvious that their office is cleaned regularly. It was fantastic. My whole experience at this office was above average starting with their very comfortable waiting room chairs. They were fantastic.
I love how attentive they are here. Even when notified that they have a personal phone call, they always wait to take it later. Their full attention is always on me and it makes me feel special. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows.
by mandy
April 06, 2011
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