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Surabhi Sachan-Prasad, MD

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Surabhi Sachan-Prasad, MD
(13 Reviews)
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2177 OAK TREE RD STE 104 EDISON, NJ 08820
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Consumer Feedback

(13 Reviews)
Service
3 star average for Service
Environment
3.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
2.5 star average for Staff
Recommended
2.5 star average for Recommended
Value
3 star average for Value
Very unprofessional staff.I had to keep calling them to refill my prescription.Inspite of all the call they still did not process my prescription request.this was an emergency as I was traveling for few week and was running low on my medication.The wait time is always more than 1 hour.Very inefficient system.will not recommend this dr to anyone.
by SS xxx.xxx.4.205
September 09, 2015
Was this doctor's staff friendly?
No, they were rude
Were the waiting room chairs comfortable at this doctor's office?
Not really
Would you recommend this doctor to others?
Absolutely Not
Does this doctor use current and safe equipment?
Fairly current
Were you glad that you had the appointment with your provider?
No
by Anonymous xxx.xxx.213.111
April 07, 2014
Does this provider welcome questions?
Yes, they don't mind answering my questions
Did this provider answer all of your questions?
Some were answered
Were you able to relax during your appointment?
Yes
Would you refer this provider to a family or friend?
Maybe, I'm not sure if I loved them that much.
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
by Anonymous xxx.xxx.246.3
February 06, 2014
Did this provider listen to your input and concerns?
Yes
Does this provider give unbiased advice?
Yes
by Anonymous xxx.xxx.82.178
December 05, 2013
Is this business handicap-accessible?
No, I didn't see any ramps or wheelchair accessibility
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office too cold?
Yes, I was freezing
Does this provider remember you by name?
No, and they don't make an effort to even try
Was this provider's staff friendly?
Not Really
by Anonymous xxx.xxx.140.115
October 04, 2013
I never ever imagined a doctor can scare out a patient.
My daughter had her Thyroid hormone upset by 1 point and on our visit she told us stories on how thyroid led to patients go mentally ill and psycho's.
My daughter got real scared. And also we chased them for 2 months to receive blood test reports.
She was tearing pages and throwing them any where in the room which wasn't professional. Her staff is damn difficult to approach, they hung us up for long duration every time we called up.
I would highly say not to visit this doc.
by Anonymous xxx.xxx.132.187
June 05, 2013
Has this provider ever cancelled your appointment on you last minute?
Yes, I'm never confident that my appointment will actually happen
Was it easy to make an appointment with this provider?
No, it took a while
Does this provider give unbiased advice?
Not really. It felt like they just cared about making money.
Was this provider's office too cold?
No, it was fine
Did this provider promise services he/she couldn't provide?
Yes, they were able to do almost nothing they originally said they could
by Kusum xxx.xxx.207.57
November 21, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.226.53
August 08, 2012
They barely gave me any information at all. I'm going to have to do my own research to get my questions answered. Their staff was not that friendly, and didn't go out of their way to make me feel welcome. I feel like my appointment was pointless. None of my questions were answered, nothing was accomplished, and I felt worse when I left. The office was easy enough to find. Every time I called the office they kept on putting me on hold. When i finally went to the office, i had to wait 2 hrs for a scheduled appointment. The Doctor was rude, did not answer my questions, she rushed me.
by kate xxx.xxx.193.144
June 05, 2012
Did this provider's staff seem to respect him/her?
No, it was obvious the staff didn't think he/she was qualified
Did this provider thoroughly explain the risks and benefits of your treatment?
I think so
Did this provider answer all of your questions?
Some were answered
Would you refer this provider to a family or friend?
Maybe, I'm not sure if I loved them that much.
by Anonymous
November 12, 2011
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Map and Directions
2177 OAK TREE RD STE 104, EDISON, NJ 08820