James F Palmer, DPM

James F Palmer, DPM
8857 RIVERSIDE DR SEAFORD, DE 19973
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Consumer Feedback

(15 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
4.5 star average for Value
Dr, Palmer did a great job fixing my bunion. His staff are all great and professional. I highly recommend him.
by Melissa xxx.xxx.225.213
December 06, 2014
Did this provider show attention to detail?
Absolutely
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes
Does this provider answer the phone in a reasonable time when you call?
Definitely
Does this provider have a good professional reputation within your community?
Definitely
Did this provider give the impression that they cared about your concerns?
Yes
by Anonymous xxx.xxx.221.13
September 25, 2014
Were the waiting room chairs comfortable at this podiatrist's office?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes
Did this provider spend time asking questions and listening to you?
Yes
Was this provider helpful about using your insurance coverage?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.106.112
April 30, 2014
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous xxx.xxx.93.211
February 06, 2014
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Did this provider have reasonable prices?
Yes
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by R@A xxx.xxx.235.108
February 03, 2014
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did this provider answer all of your questions?
Yes
by Penny xxx.xxx.103.153
January 20, 2014
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Was this provider's staff friendly?
Yes, they went above and beyond
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this provider prominently display their diplomas or business license?
Yes
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Darlene xxx.xxx.201.171
November 06, 2013
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
by Anonymous xxx.xxx.237.90
April 15, 2013
Does this provider give unbiased advice?
Yes
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Was this provider sympathetic to your situation?
Kind of, but I they could have been more understanding
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
by Anonymous xxx.xxx.16.96
January 17, 2013
The podiatrist, Dr. Palmer, wrote a prescription for a Dover shoe store, even though they had shoe fitting and ordering there. I called and explained that would be at least 2 trips- over 160 miles. Donna told me that my insurance company told her they didn't cover diabetic shoes unless they had braces. She didn't know who she talked to, but when I called United Healtcare, they had a record of her call and different info. The person who fitted the shoes was cordial. The day I came in to be fitted, the women were apparently on lunch break. One female turned around, looked at me, then turned back around, not a word. I was told the shoes would take "months and months" to receive. I waited three weeks, called, and was told they had just received them. They fitted me for size 8.5. They had ordered 10.5 I was aware at this point that either they couldn't or wouldn't resolve anything. They sent me a bill for the co-pay which was paid. Donna said that this billing error was caused by my insurance company. I told her that I was certain that this was not the case. This was on Fri 8/3. She said she would call back on Mon. I called her before they closed on Mon. She said she was extremely busy., and had a stack of things to do, that I shouldn't stress over it. I told her that she needs to fix the billing error, and let me know when it was fixed. I still haven't heard back from her, as of 8/14/12.



by Patricia R. xxx.xxx.219.234
August 14, 2012
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