I would never refer any of my family and friends to go here. If I had know how terrible they were I never would have gone. The waiting area here is extremely spacious. There is never overcrowding and everything is spaced appropriately. I got an appointment quickly. I've never had to wait too long. They made no attempt to follow up with me after my appointment. It isn't a big deal, but it does say something about the overall atmosphere of the office. Their office was well organized and clean. I could tell they took a lot of time making sure it was presentable.