Luan O'Connor, DO

Luan O'Connor, DO
O'Connor's Walk-IN Medical 111 W REAGAN PKWY MEDINA, OH 44256
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Consumer Feedback

(45 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.218.39
April 07, 2012
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. The office was very easy to locate. I didn't have any trouble finding it at all. I have been going to Dr O for a long time and she and her staff always listen to me and are always helpful. The Dr advises me well even if I do not want to hear it.
by PATIENT X xxx.xxx.208.11
March 15, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.145.150
March 09, 2012
Was it clear that this provider takes pride in the appearance of his/her office?
Not really, it wasn't very clean
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous
February 29, 2012
Would you recommend this general practitioner to others?
I Already Have
Did you leave the office feeling satisfied with your visit?
Completely!
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Were the waiting room chairs comfortable at this general practitioner's office?
Yes
by Anonymous
February 29, 2012
Every time I had a concern, or if I called to ask a question, the staff made me feel like I shouldn't have called. They weren't helpful at all. I had to wait quite a while for my appointment. I was very disappointed. I could tell that they took pride in their office's appearance. It was very well organized and well taken care of. They didn't tell me anything about my treatment options. I left feeling very confused and frustrated. They weren't horribly inexperienced, but I was hoping for someone with more experience. I wasn't sure they'd be able to help me. They made me wait forever and everytime I go there she is moody and short with you all she does it whop out the prescription pad and write for mess and referrals, I ask about two things that were bothering me and she gave me major attidute and said she could only help me with one. She also very rudely ask why I was on disability and said I looked fine to her
I will never return only thing good is its convinient because u can walk in
by dave
January 01, 2012
Does this provider remember you and your circumstances at every appointment?
Yes
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did this provider prominently display their diplomas or business license?
Yes
Did this provider rush your appointment?
Not too much, but somewhat
Is this business handicap-accessible?
Yes, it was handicap-accessible
by Anonymous
December 20, 2011
Dr. O'Connor has been my family's doctor for many years now. I love the availability to go to her as soon as I can tell something is wrong because I don't have to wait for an appointment to open up due to her walk in policy. She commonly looks outside the box when traditional treatments are not working the way the should. Overall, she is one of the best doctors I have gone to.
by Casiv
December 20, 2011
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Was the waiting area spacious?
Yes
by Anonymous
November 17, 2011
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Was this provider's office clean?
Yes everything was neat and sterile
Were the waiting room chairs comfortable at this general practitioner's office?
Extremely comfortable; I could have fallen asleep
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Anonymous
November 15, 2011
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