Does this provider give unbiased advice?
                        
                        
                            Yes
                        
                        
                            Does this provider remember you by name?
                        
                        
                            No, I always have to remind them
                        
                        
                            Did this provider ever dismiss your concerns as unimportant?
                        
                        
                            Sometimes, I usually have to convince them to look into the situation
                        
                        
                            Did you have to wait long after you arrived for your appointment?
                        
                        
                            No, they were ready for me right after I arrived.
                        
                        
                            Did this provider leave you unattended for an extended period of time?
                        
                        
                            No, I was always attended to