Did this provider ever dismiss your concerns as unimportant?
                        
                        
                            No, they take every concern of mine seriously
                        
                        
                            Did this provider's staff seem to respect him/her?
                        
                        
                            Definitely! They staff spoke very highly of him/her
                        
                        
                            Did this provider answer all of your questions?
                        
                        
                            Every question I had was answered thoroughly
                        
                        
                            Does this provider have helpful information available online?
                        
                        
                            Yes, they have a great website and are present in many online directories
                        
                        
                            Does this provider adhere to the customer is always right policy?
                        
                        
                            Yes, they listen to all complaints and make every effort to correct the situation.