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Mark Aldrich, DPM

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Mark Aldrich, DPM

Antigo, WI

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Mark Aldrich, DPM
(11 Reviews)
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737 Dorr St Antigo, WI 54409
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Consumer Feedback

(11 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Was this podiatrist friendly?
Yes
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Does this provider offer flexible appointment times?
Yes
How would you compare this provider to others in his/her field that you have visited?
Better
Was the waiting area spacious enough?
Yes
by Anonymous xxx.xxx.199.111
May 29, 2014
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.24.2
April 18, 2013
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
by joanne cocchiola xxx.xxx.197.19
February 18, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.54.151
August 24, 2012
Was this provider's staff friendly?
Not Really
by Anonymous xxx.xxx.6.69
August 10, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.90.3
July 25, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.122.100
April 18, 2012
Was this provider's office clean?
Yes everything was neat and sterile
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous
January 12, 2012
Was this provider late to your appointments?
No, they were on time
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous
November 17, 2011
I am not really impressed. The process of diagnosing the problem took a long time because the Dr. doesn't work everyday and was on vacation. There is no Dr. on call so I could not refill my pain meds for several days. I was in a lot of pain and had no one to call. The staff is uninformed about simple things like calling in a med. I had to insist they call the pharmacy to find out they in fact could call in vicodin instead of making me drive 50 min. to pick up a script. I already knew this since I have had other surgeries before. I had to wait 2 weeks to find out the results of a test. When I was trying to preauthorize my bone scan the office could not supply the proper information to my insurance to see if the procedure was covered. My insurance specifically wanted the code for the procedure but they didn't know it.
In summary, I believe Dr. Aldrich to be compent but there office lacks updated qualified staff. They are too laid back and uninformed for me.
by Maggs
June 20, 2011
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Map and Directions
737 Dorr St, Antigo, WI 54409