Was this provider argumentative or easily angered?
                        
                        
                            Somewhat, they didn't want to listen to almost anything I said
                        
                        
                            Does this provider maintain a professional appearance?
                        
                        
                            Somewhat, I wasn't overly impressed
                        
                        
                            Did this provider answer all of your questions?
                        
                        
                            No, I left confused and frustrated
                        
                        
                            Did this provider have an entertaining selection of waiting room magazines?
                        
                        
                            No, there weren't many to choose from