Does this provider leave you on hold for a long time when you call?
                        
                        
                            No, they are really great about answering the phone right away
                        
                        
                            Was there annoying music playing while you waited or during your visit?
                        
                        
                            No, there was no annoying music
                        
                        
                            Did this provider answer all of your questions?
                        
                        
                            Every question I had was answered thoroughly