Were the staff members able to answer your questions?
The staff didn't seem to know very much, they couldn't ever answer my questions
Did a staff member acknowledge or greet you when you entered?
Not at all. They saw me but didn't greet me at all
Did this provider leave you unattended for an extended period of time?
Yes, I was completely ignored for a long time!
Did this provider ever dismiss your concerns as unimportant?
All the time. They accuse me of making problems up
Did this provider prominently display their diplomas or business license?
Absolutely not! I don't think they have one!