Does this provider remember you and your circumstances at every appointment?
                        
                        
                            Absolutely not! I constantly have to repeat and re-explain my situation!
                        
                        
                            Was this veterinarian's office clean?
                        
                        
                            It could have used some cleaning
                        
                        
                            Did this provider ever postpone your appointment?
                        
                        
                            No, they never postpone my appointment
                        
                        
                            Were you able to relax during your appointment?
                        
                        
                            No, I was on edge
                        
                        
                            Were you able to get answers to simple questions from this veterinarian without scheduling an appointment?
                        
                        
                            Not at all! I had to schedule an appointment for absolutely everything!