Did this provider answer all of your questions?
No, I left confused and frustrated
Is this business handicap-accessible?
Yes, it was handicap-accessible
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Did this provider ever dismiss your concerns as unimportant?
All the time. They accuse me of making problems up
Does this provider maintain a professional appearance?
No, he/she did not appear to care very much