Were the staff members able to answer your questions?
                        
                        
                            Definitely
                        
                        
                            Do you think that the provider's staff are well trained?
                        
                        
                            Yes
                        
                        
                            Does this provider treat their staff well?
                        
                        
                            Extremely well
                        
                        
                            Did you feel that your waiting time was acceptable?
                        
                        
                            Absolutely
                        
                        
                            Did the staff help you feel comfortable when you called with questions or concerns?
                        
                        
                            Absolutely