Directory > Providers > Retail Store > Medical Supplies > MA > Billerica > Anna Tustison, Marketing Manager

Anna Tustison, Marketing Manager

Nearby

Medical Supplies

SCARFO ATHLETIC SHOE COMPANY INC

BILLERICA, MA

Empire Vision Center Inc

Billerica, MA

Massachusetts CVS Pharmacy LLC

Billerica, MA

Maxi Drug Inc

Billerica, MA
Get Featured on Wellness.com > Learn More
Anna Tustison, Marketing Manager
Neighborhood Diabetes
(3 Reviews)
> Get Phone Number & Directions
600 Technology Drive 201 Billerica, MA 01821
Update Profile
Report Incorrect Info
About

Anna Tustison, Marketing Manager

Neighborhood Diabetes focuses entirely on improving the care of people with diabetes. We conveniently supply every major brand of every kind of diabetes product - from testing supplies to insulin pumps to pharmacy medications - delivering your requirements right to your doorstep whenever you need them.

But what makes our mission different is that we care. We will provide the initial training and ongoing support to make sure that you are comfortable using and maintaining any product that you get from us, that you understand what is covered by your particular health insurer, and that you have a friend to call if you are struggling with any part of your diabetes preventive care.
Primary Specialty

Medical Supplies

Gender Female
Map and Directions
600 Technology Drive 201, Billerica, MA 01821
Services Neighborhood Diabetes provides the full spectrum of brands of diabetes testing supplies, insulin pump and pump supplies, continuous glucose monitoring supplies, and pharmacy maintenance medications to you via direct home delivery, saving you the hassles of physical pick up, interacting with physicians for prescription refills, and working through the insurer paperwork requirements.

It is our mission to help make living with diabetes easier. Our strategy, which involves working with diabetic patients, healthcare providers and insurers, will help you succeed in managing your diabetes. Additional Services diabetes, pump, cgm, blood glucose meter, diabetes supplies, home delivery, continuous glucose monitor, testing supplies
Consumer Feedback
(3 Reviews)
Service
2 star average for Service
Environment
2 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
View All 3 Reviews Add a Review
Recent Reviews
Nightmare!

My initial conversation with Neighborhood Diabetes was great; very friendly, knowledgable, great insurance info... but unfortunately it ended there.

I've spent a month with my doctors trying to order a Dexcom CGM, AND I'M STILL WAITING! I call Neighborhood and all they say is that my doctor has all the paperwork they need. I call my doctors office and they say they faxed it all over. I've done this call back and forth 7 times!!! Sometimes neighborhood has part of the prescriptions, I call back and speak to someone else and they don't have ANY?!? I finally sat next to my doctor while he called and apparently neighborhood only sent 1 of 3 perscriptions needed along with a doctors note. WHY CAN'T THIS COMPANY COMMUNICATE EFFECTIVELY!?! I have never been so frustrated with a company before. I ask them to contact my doctor directly, thinking they may actually want to help fix the issue... "Absolutely" they say, they didn't. And of course there's no feedback or customer service section on their website... no you have to call to get the runaround again, and again, and again! UGHHHHH!

And I'm supposed to trust this company to refill my supplies every 3 months? Scary.
by Matt xxx.xxx.1.6
November 04, 2014
Recent Polls
Would you recommend this provider to others?
Yes
Did this provider seem up-to-date with the current advancements in their field?
Yes
by Anonymous
July 05, 2011
Is this business handicap-accessible?
Not at all! There were barriers everywhere making it impossible for handicapped people to enter
Was this provider friendly?
Polite Enough
Does this provider treat every client equally?
No, they definitely favor certain clients
Does this provider adhere to the customer is always right policy?
No, it is their way or the highway
Was this provider's staff friendly?
Yes
by Anonymous
April 13, 2011
Add a Review