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ROTHERT'S HOSPITAL EQUIPMENT INC

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ROTHERT'S HOSPITAL EQUIPMENT INC
ROTHERT'S HOSPITAL EQUIPMENT INC
(15 Reviews)
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2020 MADISON AVE COVINGTON, KY 41014
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ROTHERT'S HOSPITAL EQUIPMENT INC

ROTHERT'S HOSPITAL EQUIPMENT INC is a Medical Supplies facility at 2020 MADISON AVE in COVINGTON, KY.
Primary Specialty

Medical Supplies

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2020 MADISON AVE, COVINGTON, KY 41014
Services ROTHERT'S HOSPITAL EQUIPMENT INC is a medical supply company in COVINGTON, KY. Call ROTHERT'S HOSPITAL EQUIPMENT INC at (859) 431-5900 for a detailed description of the medical equipment offered.

Contact ROTHERT'S HOSPITAL EQUIPMENT INC and discus your insurance questions and medical supply needs. Add a review for ROTHERT'S HOSPITAL EQUIPMENT INC’s profile, using the wellness.com directory.
Consumer Feedback
(15 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Value
3.5 star average for Value
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Recent Reviews
Poor customer service on the phone. Was told that my equipment would be ready by today, and they haven't even started on it. Their excuse was that insurance has not authorized my equipment yet. I called the insurance company, and they stated that Rothert's had not even submitted the form to them yet, but to expedite the process they could call the provider number and they would take care of it. I called Rotherts back, and she was not interested in calling the insurance company to get it taken care of. She said I needed to wait until next Wednesday and call again to see if anything has been done. I asked to speak with a manager, and she told me she was the highest ranking person there. I stated that I felt I was getting the runaround, and the woman on the phone wasn't listening to what I was trying to explain. I also stated that without this equipment I could have a stroke or heart attack per my doctor, and I just wanted straight answers. The woman from Rotherts hung up on me at that point. This was the Covington location that I spoke with.
by Mike xxx.xxx.55.54
October 23, 2015
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Recent Polls
Was this provider helpful about using your insurance coverage?
Yes
by Anonymous xxx.xxx.19.144
March 26, 2014
Did this provider use excessive foul language?
No
Did you leave the office feeling satisfied with your visit?
Yes
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous xxx.xxx.60.35
January 12, 2014
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