Does this provider treat their staff well?
                        
                        
                            Yes, they treat their staff with respect
                        
                        
                            Does this provider leave you on hold for a long time when you call?
                        
                        
                            No, they are really great about answering the phone right away
                        
                        
                            Did a staff member acknowledge or greet you when you entered?
                        
                        
                            Immediately! They gave me a friendly greeting as soon as I walked in
                        
                        
                            Does this provider maintain a professional appearance?
                        
                        
                            Absolutely! You can tell that he/she really makes an effort to look professional
                        
                        
                            Did this veterinarian fully explain your pet's condition?
                        
                        
                            Absolutely, I knew exactly what my pet had and what treatment options were available.