Did the staff make you feel uncomfortable when you called with questions or concerns?
                        
                        
                            Not at all! They were happy to address every concern I had
                        
                        
                            Does this provider have a good professional reputation within your community?
                        
                        
                            Yes, they are known for being good at what they do
                        
                        
                            Did this provider thoroughly explain the risks and benefits of your treatment?
                        
                        
                            Yes, they made sure I had all the information I needed to make a decision
                        
                        
                            Did this veterinarian answer all of your questions?
                        
                        
                            Every question I had was answered thoroughly
                        
                        
                            Was this provider's staff friendly?
                        
                        
                            Yes, they went above and beyond