Did a staff member acknowledge or greet you when you entered?
                        
                        
                            Immediately! They gave me a friendly greeting as soon as I walked in
                        
                        
                            Did this provider ever postpone your appointment?
                        
                        
                            No, they never postpone my appointment
                        
                        
                            Did this provider listen to your input and concerns?
                        
                        
                            Yes
                        
                        
                            Was the waiting area spacious?
                        
                        
                            Yes
                        
                        
                            Was your pet anxious to leave this veterinarian's office?
                        
                        
                            Not at all! I've never seen my pet so calm. They really have a gift with animals here.