Does this provider always take that extra step to make you feel special?
                        
                        
                            No, I don't think they appreciate my loyalty
                        
                        
                            Did a staff member acknowledge or greet you when you entered?
                        
                        
                            Briefly, but they didn't make an effort to help me
                        
                        
                            Was it easy to make an appointment with this provider?
                        
                        
                            Yes
                        
                        
                            Does this provider have a good professional reputation within your community?
                        
                        
                            Yes, they are known for being good at what they do
                        
                        
                            Was this provider's staff friendly?
                        
                        
                            Friendly Enough